My focus is on supporting the individual to discover the answer for himself or herself. I act as a sounding board for new ideas but will challenge individuals to expand their views beyond their perceived limitations. With my encouragement I will help the client create a plan of how to achieve what they really want.
I have been an internal coach for DHL and GE for 11 years and had the pleasure of coaching managers from many different cultures.
PREFERRED COACHING LEVEL AND APPROACH
I am comfortable working at Board and Director Level as well as with middle managers. Functionally I have worked with managers in Engineering, IT, Finance, Sales & Marketing, Risk,Operations and HR.
My approach is to listen, to observe and to customize my style to individual client needs. I seek to elicit solutions and strategies from the client. I believe the client is naturally creative and resourceful; my job is to provide support to enhance the skills, resources and creativity of the person being coached.
COACHING MODELS AND TOOLS
I have designed my own 'Discovery Coaching' model which consists of five steps:
1. Discovering one's values and beliefs
2. Understanding one's anxieties preventing growth
3. Embracing fears associated with failure and success
4. A total commitment to achieving one's vision
5. Setting and implementing goals
A range of coaching tools may be used during the coaching process to help the client with their thought process e.g. 360 degree feedback, NLP, journaling, role plays etc. However, it is the needs of the individual which is central to the coaching relationship rather than simply "following a process".
Typical needs of clients I have coached in the past have been:
- To improve working relationships with direct reports
- To enhance teamwork and team spirit in the client's team
- To increase job satisfaction/ overcome job frustrations
- To reduce conflict
- To improve the working relationships with others
- Career coaching
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